It seems you have a decent amount of Poor ratings, yeah this is unfair rate so ask @DunnBiscuit to remove it, and in order to help him to find your profile leave your INVITE CODE in next reply.
Regards
Invite code
QYK18M
If you cancel the order as a seller then there is no rating involved.
Please copy and paste the Order ID of the ones with unfair ratings so the moderators can look it up quickly.
23640c9e-91bf-465b-a0ed-1bf682a45dea