Account has been suspended. Authentication challenges


#1

Hello! For several days I have not received the sms-code to enter my account… Today I tried to get sms and my account was blocked. I received a sms code message stating that my account has been blocked. How is this possible? Please correct this problem.

invite code: AN5XGL


#2

Hello! As i checked, your aqccount is unsuspended alrady.

Thanks!


#3

I received a message on my phone about unlocking. I still can not log into my account. I do not receive a confirmation code on the phone.


#4

I see.

I can remove the phone number from your account so you can verify your account again with the same phone number.

This will fix the problem. Should I proceed with this action?


#5

Yes. Thank you.


#6

Hello!

I removed the phone number from your account.

Please, add the phone number again in order to register your account and you might received the verification code.

Thank you.


#7

It does not help. The message with the code is not delivered


#8

I added another phone number. I got the code.


#9

Hello! I changed the phone number and mobile operator. I received messages for a month on the phone. Yesterday and today I do not receive messages on the phone. The problem does not disappear.


#10

Same here. I already send email. My phone number removed and when i was trying to verify still not getting code. Also now i can’t add a number. It’s says ‘Too many attempts’.
My invite code: P46AVZ


#11

Hello!

In this specific case, you will need to wait 30 days to use your number again or use a new number.

Thanks!


#12

Hello,

I already tried 3 different number and still not getting verify code