Cannot Verify (Error) Document Verification

Cannot Submit Document Verification with my ID.

My guess is the file you included is not an image format as error indicates OR that the image file is too large. If it’s the latter, try shrinking it (reduce the image size) and try again.

Is the image you are trying to upload within the formats specified in the error pop-up?

All of the images are in jpg or png. I do not know what is going on.

From the screenshot, you’re using Edge. Perhaps switch to Chrome and Firefox to see if the problem still exists?

Thanks! It worked.

I noticed that you installed an Adblock plugin (ABP) in your Edge browser. Can you try to upload images again after disabling the Adblock?