Hello,
I received a $10 credit for one of the promos being ran a week or so ago. The email I received stated the credit was good til 9/14 at 23:20 (11:20pm) but I now see my credit is missing. I opened a ticket but wanted to know if this is a known issue.
Thanks
@justsomeclocks We apologize for the confusion, as well as thank you for bringing this to our attention. I believe we were able to respond to you and get everything all situated now! Please let me know if you have any other issues with this.
This also just happened to me, what do I do?
@Jarth_Mader If you haven’t done so already, send in a ticket to support so we can take a look at the issue and hopefully fix it for you.