I am first time for bought here and seller sent steam code not seems working

I bought PUBG steam code and it does not working to me… Do I have to depute or not?

Its my tracking ID: f9d1a427-991c-41a7-98fe-3397ac578530

and How can I contact with seller to resolve this?

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Yes, if the code sent to you really doesn’t work, open a dispute. At the same time, send a request to Support. Link below. You also have must proof that it didn’t work too.

After you buy something, there is always a chat box for the buyer/seller to contact. Example below - Capture