i cant withdraw my money

hi i have $12.87 USD

i have identity verification

but here is Available Cash for payout: $0.00 USD
my squestion is why ??

Hello there,
Please send the profile code and the number of your ticket so I can check.

This can probably help too:

I only buy games here no selling for now

Hi there

Check those screenshots and send me picture of your wallet page.


Just tell me where you have 12.87 USD, Cash from added funds cannot be withdrawn, Gameflip warns you about that.