@LongNhizz The Bitcoin-verifications seem to take quite long lately.
I submitted my documents on May 17 and it’s still pending.
Got this reply 6 days ago:
[…]
Your bitcoin application is on our review queue, as soon as you have been approved you will receive a notification about it, unfortunately, these reviews are taking longer due to internal matters
[…]
(Reference: ID-Verification for Bitcoin-Withdrawal pending since May 17, 2019)