I can't withdraw using bitcoin but my application is approved

So i i made an application to withdraw my money using bitcoin , it has been approved but i can’t still cash out . I enter my bitcoin information , i enter the amount and the button “Confirm Payout” it is unavailable . Please help

Hey can you please send me via PM screenshots of this issue if possible, and a more clear explanation so I can check this for you? Also, send me your invite code so I can check your account as well.