ID verification process

Hello, I sent an ID verification 2 days ago and I have not received an answer yet.
my code: CL1PJA

Marko99!

Just verified your account and I can see that your ID went through verification already.

God speed!

:trident: New forum moderators!

I received a message that my request was rejected

Yes it was Marko99,

Please read through the following link and resubmit for the ID verification process:

God speed!

:trident: New forum moderators!

I read all the rules, and I did everything accordingly, but I do not know why the request was rejected