Identity verification rejected

Your verify application for identity was rejected (There is no address registered to the account, please add one and send the ID again.). Please correct and reapply.

I don’t get it. I was trying to verify my identity, not my adress.

Address goes with identity too. I think they need to confirm your ID is real.

1 Like

You need to add an address to your account and then send your ID photos again since what @TheFuBar said is correct:

Address goes with identity too. I think they need to confirm your ID is real.

Thank you.

Thanks for all the answers. I thought they were 2 different steps.