Your application for "identity" verification was rejected

Your application for “identity” verification was rejected (Information from the document sent doesn’t match the one found within your account information.).
Please correct and reapply.

How do I find a solution to this problem ??
What information is in my account ?

Hello @ahmedadas

It could be that your information on the ID you have provided aren’t the same in your settings. To change your details in Gameflip, go to Settings > Address. Change so they are the same details as on the ID.

ID does not have any address
The identifier is only a personal identity
No relationship between ID and address

What ID did you use? Driver’s License, SSC or other.

government issued identity document