Lack of customer support

I sold something on the 6th and have yet to receive money or a response from my numerous support tickets.

Please note that sending multiple tickets will lengthen the ticket que and increase the wait times not only for you but everyone else. We will get to your ticket as soon as we can, but are behind this week with a influx of tickets being sent.

As for receiving the money, please make sure that both you and the buyer have rated each other as this triggers the money into your balance. If the buyer hasn’t rated you, it’ll be automatically rated after 3-days from delivery of the sold item.

can you help me? i used paypal and the transaction is pending. there is no money on my account