If you haven’t done already, I suggest that when you create a ticket, provide them necessary information to demonstrate that you’re the actual owner of the account to speed it up. There’re many frauds, so it may take longer for them if they aren’t certain that you own the account.
Here’s what I would do:
- Create a ticket when logging into the app or gameflip.com so that they know it comes from you. Don’t write an email to support as any random person can do that.
- In your ticket provide information that only you and support can verify such as your PayPal or credit card (last 4 digits), your current phone number, email address, etc.
The more information the better as it demonstrates real ownership of the account and that you authorize for such change.