my account has been locked by gameflip

my account has been locked by gameflip
reason under investigation
Can someone tell me what’s going on?
my code : 5VZES3

Hello @Hi_Heo!

Please contact the support team using the link below to understand more about the ongoing investigation in your account:
https://gameflip.zendesk.com/hc/en-us/requests/new

Godspeed! :trident: