My purchase got canceled?

I dont have a drivers license or a phone, i use my mums phone. Im 15 Years old.

I tryed buying a skin off your site, but you guys sent me a email saying take a photo of my drivers license and my phone bill Which i dont have? and my purchase goes under review…

Hi Thomas. Your purchase was flagged by our system due to discrepancies with your account and/or payment information. We requested additional information so we can verify your information in order to release the purchase. Unfortunately, if we can’t verify the information, the purchase gets cancelled.