Order hasn't been deliver yet


I bought a skin and the seller still hasn’t updated me with anything. The order says in progress waiting for delivery. It’s been more than 2 days and the seller was supposed to deliver it by 1 day.
Could you guys please let me know how to cancel the order?

Thank you.

Open a dispute on that order page. If you don’t do it fast enough the order will finalize due to you auto-rating the seller. To get help from a moderator here, post your invite code.

If you have problems using the dispute feature on the website, could you please screenshot it, and try opening the dispute on the Android or iOS app.

1 Like

I’m having the same problem I submitted a ticket is that all I have to do

Hello @Adrian_Suarez,

Could you please provide us the ticket number and order ID, so we can take a look?

God Speed! :trident:


Ticket number I think is 690385

Hello @Adrian_Suarez,

I have verified your order and can see that it was cancelled.

The Support Team should answer your ticket soon regarding the case.

Hope you have an awesome day!

God Speed! :trident: