pls someone help...it my 3rd post now

2 days ago,a guy buys items from me,but payment is not seent to me,.it says payment undr review,now when i ask him…he says he created new account,.,it will take time to verify,so after 1 day it still showed under review payment…even after he said his verification done,so today i got message saying the sale been cancelled bcz u didnt deliver on time…cmon how could i deliver wheen u were verufying and it said under review,plus that i cant do anything now,cant click on anything.,.so thhhey banned but,wyyy ,what did i do,.,now they removeed ban,but i got negativ reeview for nothhing,which i dont want…someone help pls

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