Withdraw problem New year

Hello and happy New year.

Don’t know if I am the only one having this issues but yesterday I try to withdraw from my account but I got it cancel inmediatly. I retry and the payment was in pending. This is the usual thing before gets pay. But after nearly 24 hours it got cancel again. I retry again and is pending. Is the first time i have any issues with the withdraw of any amount of money from my account. I have send a ticket because of this. And can’t understand why is happening. Please I ask if is posible to know why is this happening. Thanks in advance and if anyone is having the same issue

Hello @Duque1,

Are you still experiencing any issues with withdrawals? I see that your last payouts went through without a problem, but please let me know if it happens again.