how do you get the live chat support queue? open because last time it worked
Why was I able to purchase 2 pets and now I’m unable to make anymore purchases ?
Hello @Rachael_Chircop,
Could you please provide me your invite code so I can take a look into your account?
God Speed! 
Where do I find that ? I have not received any email with a 4 digit verify Code
Hello @Rachael_Chircop,
To locate your Invite Code, check the following according to your device:
App: Menu > Invite Friends > Your Code
Website: Your Profile > Underneath Profile Pic
God Speed!
FCN6CR is this it ??? It’s not. 4 digits though
Hello @Rachael_Chircop,
In this case, I requested the invite code to take a look into your account, as informed before.
This way I can check to see if there is anything missing and understand your situation better.
Will provide you further information soon ok.
God Speed!
Hey @Rachael_Chircop,
I have verified your account and can see that you only need to have the ID verification approved to be fully verified.
Also, I have checked your orders and do not see any order that went through review.
Could you please explain to me the issue you are facing when trying to make other purchases?
God Speed!
Sure every time I try and make a payment it declines even though I have plenty of Money in my card ! I’m not looking to sell more just buy on here , sorry now that my card is verified will it no longer decline ?
Hello my ID was denied I have re submitted it can you please have a look I have also added in my passport from extra proof of I’d
I’m also having this issue-
I checked my bank statement today and nothing was there to do the verification step-
I’m now $24+ down and my purchase is still under review because of this-
I have reached out to support with no avail, can someone please help me?
Hello @DarkKnight,
The order had been cancelled on Gameflip side since it surpassed the 24 hour allotted time to enter the 4 digit code to verify the payment.
But here is the Order ID you requested
49e4f1d7-f0b9-4435-acf7-b7bf0c0e255b
I was really guttered to end up receiving a message saying it had been cancelled as I was looking forward to my recent purchase 
Have a nice day!
i cant find the 4 digits to verify the payment after i have bought something with money… i want this resolved or a refund
Hello @tb060606!
In case you do not find the 4 letter code, there will be a button for you to request manual verification. So in this case our review team will contact you to provide further information to confirm the order.
If you need an example on how to find the 4-letter code, please check the following link:
Godspeed! 