Replied on @Geronimo_Castreje topic but I doubt it will have visibility, so I decided to open a new topic.
I’m facing the exact same issue as Geronimo (https://forum.gameflip.com/t/account-locked-by-too-many-denied-payments/306649 and @matchumoi (Account Locked (Too many declined charges)???)
My account got locked for the exact same issue and it was ‘unlocked/resolved’ after checking my account status for having seen no fraudulent activity under ticket #570746, 1 attempt later (again with Google Pay) it was blocked again and raised a new ticket under #573855, GF support requested me to try again and status was the same (still locked) so they proceeded to permanently suspend my account … (weird as this lock is given when 6 transactions are declined, it makes 6 out of dozens of purchases last year, credit cards gets out of balance some times due to food, gas, payments, purchases, etc)
Ticket is still open as I have even shared my credit card bill for support team to check the autenticity of my words, dont know the status of @Geronimo_Castreje or @matchumoi , they might have been unlocked for good (if so please advise!!) … but having always been a loyal and transparent user I’m just not understanding this situation; I even received an SMS today for being a ‘valued’ GF member with a prize of 2 USD to spend on anything.
Out of the tons of transactions on this 1+ year, being suspended due to this is not cool; guys, again, please advise or someone please tell me how to proceed with this (maybe it was a bug and it has already been resolved, but access is still restricted).