Account purchase under review

Why is my purchase under review? I’ve been a member since 2015 and never had a problem before, how long is this going to take?

While you wait, you should read about the Under Review process.

It doesn’t matter how long you’ve been a member. Something about your payments that may have triggered the review. Make sure your email address is up to date as there should be an email from them explaining what you need to do.

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