Account Reset password

I am unable to reset my password on ym gameflip account. I did not remember my user name and did the forgot username and I got it but now when I choose to send email or text it does not go through. I click it and it does a circle but does not go through with the process. I need this so I can comment on items. I have not logged in a few months but I dont think that should matter please help me.

Please send us a ticket informing this and any information you have (email and phone number) that would help us find your account to solve the issue.