Added 25$ with bitcoin, payment confirmed yet no funds added

I payed to add 25$ to my funds with bitcoin, I used the QR code supplied and check that the amount and address were right, the payment has gone through and has been confirmed by the blockchain (3 confirmations which is always enough), the payment page said it was ok with a little green checkmark but the button for “confirm addition of funds” or something along those lines was greyed out the whole time. After about 10 minutes or so my pc crashed for some reason, and now when I look on my gameflip account I have no funds in my wallet, no activity history of anything and no payment to be found anywhere on the site.