Been waiting 7 days

I have been waiting for 7 days for a solution on my ticket. I have provided screenshots, links and how it happened. But i always get max 1 answer, every 24 hours. It hasnt been any progress at all, i have not been given information atleast.
Im generally pretty patient, but after a week i atleast want to know how its going.
If anyone could look at it. I would be very greatfull

Get in line, this site has owed me 44 dollars for like 2 weeks now

What happened to you??

Something sold, I sent the item, then it got cancelled because I took too long to send the item (sent it within the hour actually)