Hello. I faced with problem. I try to write in all details for better understanding. So, 22 April morning I bought few keys of popular game from one seller. Price was very cheap, seller has good rate (about 50 positive). So, I bought few keys. After few hours I bought rest of codes. Generally I bought 20 keys and amount was not small. After it I tried to redeem one code on my account and I met error with text “code was redeemed earlier”. I tried to redeem second code and error was same. I chose one random key from quantity I bought from this seller and I also met same error. I was confused, but I wrote to support of game. After conversation with support I received proof about time of redeeming one key from all keys I bought. Time of redeeming this key was 22 april 5:30 pm UTC, another words my key was redeemed 7-8 hours after I bought it. But I didnt redeem this key and another keys!!! I don’t understand why it happened. I have few ideas about it, but I hope it is not true. So, my ideas:
- seller are honest, but he has problem with his supplier;
- seller tried to sell same keys few times on different marketplace and he did it.
First idea sometimes happens with sellers and its normal, I hope in this case all will be good. But if second idea is actual, I think it is kind a great scammy attempt against me.
I paid a lot of money for these keys and I dont want to lose them in this case. I am honest, I am a long time on this market place and I like to have fair transactions.
Can anyone give me advice what should I do in this problem?
Yes, I opened dispute on all orders from this seller