Buyer claims that I defrauded them. I attached direct evidence to the dispute thread from the Sony chat rep, to the prove that I did not engage in fraud, they did. The Rep states that the code was valid when I submitted the card for digital purchase. The rep also confirmed that the card was not used on my personal PSN account.
I was then ignored for days, so here I am. I will continue to show up because I was defrauded and want justice.
The case is going on three weeks now. I would appreciate help. Can someone review and finalize the dispute?