This guys bought 5 code walmart balance 20$/card from my store (2HJ447) . After that he said “I try to use 4 of card don’t have balance only last one have 20” I checked with walmart about the giftcards in 5 transaction.
All the card bought by this buyer , from me, was use at same store, same location, and at the same time.
The buyer claim he/she only be able to redeem only 1 code in all 5 codes, and other 4 codes is 0$
As far as i see this is not normal. would you be able to help this case? .
Hey @lylyboss123,
I will try to help out the best I can
Could you please provide me the order IDs regarding to this case please?
God Speed!
Order ID
3ced7302-b8a1-4f1c-bbe8-ecc80b42ab4b
Ty boss
@DarkKnight pls help me this case boss !!!
I have 3 case same problem
bafcf28e-59c9-459f-a8f0-b0ebab037118
886487d3-ca90-4c5a-87de-5296764e7c66
b2b880c2-dd41-4063-bb28-05fd88f17c25
Total 5 case but 2 case already resolve and 3 case still pending
Hello @lylyboss123,
I have verified your case and I have informed the Support Team.
They will view your case as soon as possible ok.
God Speed!
Ty boss !!!
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