Hey, when I first started my account I linked with Facebook and there is a name difference between account and credit card and I think that’s why my account always has to get verified and takes so long for purchasing. Can I update my name on here to match my credit card??
Thanks! Every purchase goes under review and takes so long
They aren’t able to change your name on the account. My name on the account is Jo No, but its obviously not my real name, but I was able to get verified.
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Hello Dougie_Lohrke,
Can you tell me your profile code? So I can give you more information about why your purchases are stopping under review.
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YDQVCC idk if this helps at all
Hello Dougie_Lohrke,
Since you already have your ID and payment information marked as approved, this will reduce the chances of your next purchases to stop under review.
Please note that buying high-value gift cards in a short period of time can still put some of your purchases under review. This is for fraud prevention purposes.