Gameflip acting like my account no longer exists


#1

When I try to login, reset my password, or use remember my username via phone #, the login service either throws a generic error or says user not found. This is on the site and the mobile app. I was in the middle of resolving an issue with a code that somebody had purchased and now I am unable to refund them. I still got a notification from my phone saying the seller had escalated the dispute (after I found them on social media and encouraged them to do so.) I’d really like this to be resolved especially since all of my codes are still listed and I would not be able to collect the money if they were purchased.


#2

Contact support and include your profile code so they can help your case.

It sounds as if you were banned for a violation, which you should receive a text and email explaining why.


#3

I’ve sent a message to them already but I was hoping for a faster resolution here since my customer was waiting on me. I never received any kind of notification from them regarding a ban or suspension


#4

Hey, can you send me your ticket number so I can help you further?

Thanks!


#5

Ticket number is 412750 I believe