I cant pay with paypal or credit card


#1

When I try to pay by paypal or with a credit card I get an error when I go to proceed, could you help me? Thank you


#2

Can you give a screenshot of the error?


#3

But you are a basic user


#4

Crop out or use paint program to paint out your personal information in the screenshot.
Or just write exactly what the error message says in your post.


#5

Is that a problem? He is willing to help…

If it is, then create a ticket here


#6

Forum users can’t help if don’t show/explain the issue you’re facing. If it requires showing sensitive information, then as Wayz_Shop said, create a support ticket directly instead of using the forum. The forum is not for official support.


#7

I wish all users were as basic as @galacticarm :rofl:
Please open a ticket and make sure to send screenshots on it so we can understand what is going on.


#8

People need a person associated with the organization to feel assured. Too bad it adds time to other users / topics that really require intervention of @Tali

However it would be thoughtless to outright dismiss any constructive statement while narrowing helpful options.