I need HELP REFUND

So I want A Refund on my item here is the story:So I bought a £20 Xbox GIft Card So Then I Try TO Redeem IT Fails I Tell THe Dude Who Sells It But THen He Says ITs Already Redeemed SO i Show Him m order History Nothing Bout £20 was there and now he wants Microsoft on this CAse When I Just ASked For A Refund
Sorry About My Bad Grammar I Was Just Doing Too Many Things.
My Order ID is: a60e4187-bfcb-4bfa-ae74-7f20eba13b4a

Hello! As I checked, it was refunded already. The refund process takes up to 10 business days to complete.

Thanks!