Oh wow, that was fast. Didn’t expect that. So 45 minutes after I replied to their e-mail, I already got a reply from them.
Regarding your recent request, I’m pleased to report we approved the release of the ban on your account. You may access online features immediately and will be able to resume eShop transactions within 2 business days. The digital content tied to the unauthorized transactions has been deleted.
Please keep in mind that any new unauthorized transactions reported on this account will result in a permanent ban.
We consider this matter resolved and have closed the incident. If you have any additional questions, please contact us via our online webform:
All in and all, it took about 5 weeks, which is quite outrageous, but I’m glad that my account will be unsuspended.
Hopefully you all get the positive news soon too. Keep us posted.