Order cancelled by gameflip but transaction still went through.

Gameflip - Help & Bugs
1

Recently bought an item. When a wrong code was sent went ahead to hold the transaction. Eventually gameflip cancelled the order (via email), but the time counter kept running. After multiple emails, nothing changed and eventually​ transaction went through. Gameflip kept closing the requests as finished and even asked how was the service.

It’s not a lot of money but leaves a bad taste , am worried to make any high value transactions.

I remember even last time it took couple of days to hold a wrong transaction, may be it’s a bug?

2

Hmmm, sorry to hear this is happening. I have been using Gameflip for a year and a half now and after almost 2,500 transactions, I haven’t really had a problem. They are a small company growing super fast so they aren’t able to answer immediately sometimes. Have you contacted support explaining this situation?

3

Thanks for the response. What is another way to contact them apart from the transaction issue route because they aren’t replying.

I will have to understand what happened before I do any other transaction on gameflip.

Thanks.

4

Update : Transaction is cancelled now. I have also had good experiences with gameflip , 100+ transactions. Perhaps I have to keep an eye out for scammer’s.

Thanks.

5

Hey @K_F, thanks for letting us know that the transaction was cancelled.

If you still have problems, please, contact us at support@gameflip.com, thanks!