Please cancel transaction

I had a really old listing up and totally forgot about it, someone bought it and the key I had wasn’t working anymore. I explained the situation to the buyer. We came to a agreement to cancel the transaction, BUT THAN the cancel order button is nowere to be found??? What the …
Please cancel the order.

Order id: 04581faa-dde7-45c6-828c-c1eb4899c72d

Kind regards

I checked and solved this case for you.