please help me urgent

#1

hello I would like to enter my account but I do not receive any SMS message to enter
now i have paid an order but the seller gave me a gift card used it is spent 3 days i lost my money what am i going to ??
I contact the support but I do not receive any answer please please please help mee urgent

#2

Can you send me via PM the ticket number so I can check it and give you more information?

Thanks!

closed #3