Problem on cash out

Heya, i have some problem and already ask for a support about 1 day ++
here is my ticket 127787
if there is an admin here i really beging on your support dude
its been 2 days stuck on pending status so please help me :frowning:

man can u help me when i cash out it say failed :frowning:

Any one know what is this mean ?
In transit status .
Im trying to searching on google but didnt have any idea what it means

Hey I answered your ticket.

In_transit means thtat your payout is processing. As said within the ticket, BTC withdraws takes up to 4 complete business days to finish this process.

Thanks!