I tried to purchase a card, but it didn’t allow me since I didn’t get a verification code in my bank (but was still charged for the purchase which was not made because of the verification ).
I canceled the order because it took so many hours, but money is not back at my account.
So I need help with fixing those 2 issues:
- verification of the account( even though I didn’t get any code in my credit)
- refund of the canceled order (which is written as "Pre-Auth Transaction-POS Signature Purchase
GAMEFLIP SAN JOSE CAUSA
please help me since I wanna buy a card, but was still charged with a lot of money with this order.
Order ID is : b3fc1cf1-748a-4b89-8658-3f3d160e6159