I posted a listing and someone bought right before bed and I told the buyer I couldn’t stay awake and if I could deliver next day. I figured that would be good to be transparent. So promptly when I woke I notified buyer I was ready and 9 hours go by when they finally respond and I deliver promptly with their request.
After delivery I get a neutral review stating delivery took a while.
Mind you the listing was set for 3 day delivery and I felt given the circumstances I met all conditions of delivery as I delivered within 18 hours of purchase.
Is this just the way it is as a seller or should I attempt to get this looked at by support? What can/should I do as I hate having neutral/negative reviews.