Sms doesn't arrive to log in.

I can’t log in for few days because of sms doesn’t arrive.
Ticket 251631.

I just answered your ticket, we will continue this conversation over there. Thanks!

I answered 17 hours ago. So, I still can’t log in. What to do?

P.S.
I only use a website but tried today one attempt to log in with the App and met the same problem - no success.

No sms and no help! When will I finally be able to log in?? When will you fix the problem with sms delivery?

I answered your ticket again. Please bear in mind that opened tickets ight take longer to get an answer.

Thank you.