There is no 4 digit code in my Gameflip bill.

When you got the refund email, the refund did happen, but your bank can take several days to process it:
https://www.google.com/search?q=bank+refund+long+days

If it has been 7 days then post your profile code so a moderator can help.

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Hello Clarity,

We are sorry for the inconvenience.

Could you please inform me your invite code through a PM so I can take a further look into your account and give you an explanation to what happened.

Also, the refund into your account happens in approximately 3–10 business days after the date on which the refund was initiated (This time frame all depends on your bank and how it handles these transactions).

Thanks for the help galacticarm! You rock!

:trident: New forum moderators!

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Will be sending my profile code after this message. Final situation about the subject is;

It is now has been 10 full days. Still no action in my bank account.

It is beyond 13-14 days, what can i do now? @DarkKnight

They literally stole my money. Consider this topic before using Game F.

Hello Clarity,

Gameflip does not steal anybody’s money, just to be clear!

We will verify your issue further to get this fixed ASAP but in the meanwhile, please verify if the payment did come in a form of reversal:

In the case of a reversal, the original payment will drop off of your bank statement, and a separate credit is not issued.

:trident: New forum moderators!

It can’t be a reversal, i am using a bank card, not credit card.

It is already like 20 days. Every1 was saying 7-10 days. So it is clear, you are saying “it should last maximum 10 days.” But it is ALREADY. I’m STILL having the problem, and only getting responses if i am lucky enough! Please do it ASAP like you said.

Clarity,

Just checked your purchase here and it says that you did use a credit card.

Could you please inform through PM, the bank card that you are referring to with the last 4 digits?

Also, did you verify with your bank what is holding the refund into your account?

:trident: New forum moderators!

Sent to your pm section.

Spoke with my bank again, they said there’s no refund awaits for my bank account. And said, “if they can give the receipt about the refund, you can bring us that, to consider the situation.”

Thanks for advising Clarity!

We will take a further look on our side and give you a response.

Talk to you soon.

:trident: New forum moderators!

@DarkKnight

Money still not in my bank account. What’r you gonna say now?

Waiting your answer…?

This purchase was voided before any funds left your account.

This means that you might not see a separate entry on your statement showing funds returning.

Instead, the original charge will be deleted from your statement as soon as your bank completes the declined charge process. Most banks complete this process immediately.

Some banks do not support manual authorization hold requests. Please note that the final decision to release the funds prior to the authorization expiration date is always made by the issuing bank.

In cases such as this, the issuing bank waits for the authorization hold to expire before the cancellation is reflected on your statement.

:trident: New forum moderators!

Well, my bank says it is impossible to take a refund in 40 days, he says it takes only 6-7 days. And said “there’s no waiting cancellation for any payment”. With that way, your words are becoming bunch of emptiness, as they said “there’s no turning money for this payment”

Looks like no one’s gonna help me from gameflip.

You’re confused between “authorization” and “payment”. When the authorization is issued, no funds (money) left your bank account. It just means your bank (via card) ensures you have the funds to pay.

Gameflip system always requests “authorization” first, and if it needs more information (4 digit code in this case), the authorization sticks around until you respond. If cancelled, the authorization is removed. Since no money left your bank (only authorization, no payment), there’s no refund!

You can easily verify this by looking at your bank statement to see if any money had been paid to Gameflip! If you don’t see it, you shouldn’t expect any refund.

sir are you f serious? If there is no money had been paid to gameflip from my bank account, then why the f am i here asking for help for my GONE money like 40 days? Let me share with you my PAID amount of 6.48 dollars with my bank statement jpeg if u want?? Let me express myself again, my 6.48 dollars are GONE after my purchase, and the website said “enter your 4 digit code, it’s written in your bank account (RIGHT AT THE BILLING PAGE OF MY BANK ACCOUNT WHERE MY 6.48 DOLLARS ARE TAKEN)” , well there was NO 4 digit code. Website then cancelled my payment as i didn’t entered the 4 digit code. But the problem started right there aswell, MY MONEY STILL DIDN’T CAME BACK AFTER THAT 4 DIGIT CODE IS NOT ENTERED.

i suggest you PM a screenshot of your bank statement to the moderator you have been talking to, if you still believe they owe you money.

Well i did that aswell, too many times. They saw the payment, and they saw that there was no 4 digit even. Still no help. Just empty jokes.

Clarity,

I have explained this to you many times and you are confused with refund.

Please contact your back regarding this because this was a void. Inform them to verify for a void and not a refund.

Everything is ok on our side regarding this, your bank might take longer to wait waits for the authorization hold to expire before the cancellation is reflected on your statement.

:trident: New forum moderators!

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