Why is my purchase under review for 5 hours?

I used cash balance, not credit card or PayPal, so you need to check if I stole credentials or not.

I apologize for the inconvenience that this has caused, and so you know, there’s a lot of other factors that go into play when verifying payment/purchases and may come from either the Buyer or Sellers side in order to deem it’s safe for both parties.

You should have been contacted already if any further information was needed, if not, please contact Support so we can further assist you.

A customer bought a item from my and this item is on status under review at more of a day