Hello, I was just looking into how the withdrawal system worked and I accidentally followed through with it. I would really appreciate as I would like to keep my funds in there as for now. Thank you
If I need to contact support can you please guide me to how I do it. Thank you again
You can contact support here by submitting a ticket and explaining the situation 
1 Like
Thank you, i did send a message! i actually found out how right after I wrote this message 
1 Like
Hello again, since i wrote my last message to you i have written 2 messages to support and the only thing I recieved was a message saying that I need to confirm my withdrawal…
Hello,
Did you receive the message from Support? Or just a notification. Support usually takes a few days but might be fast sometimes. (Not Including Weekends)
Similar Situation - I want to cancel my accidental withdraw request
But for your case, since you haven’t confirm your withdrawal as you wrote, you should reply to their email and say you accidentally withdrew and would not like to withdraw. Did you write a detailed explaination to Support? Because I don’t think the reply would be asking you to confirm your withdrawal if you told them it was an accident.
Goodluck.
Regards,
Sparkling.
1 Like
It was just a non reply notification I received. I haven’t got an email for support yet.
When you told i should reply to their email and tell them it’s accidentally, do you mean the bank I sent the money to aswell?
I explained as well as I could like i did in here
Yep then you have to wait for Support to reply. But just remember not to spam them because their also humans and there’s a lot of tickets to Support everyday.
Based on your previous post, you haven’t confirm your withdrawal which means it hasn’t been transferred. Therefore, you won’t have to let them know because it hasn’t been transferred. If it has been transferred already then there is nothing Support can do.
That’s good. Just wait for a reply from Support. It could take up to a few days depending on how many tickets they receive.
You could also leave your invite code and tag either DarkKnight or MajorTom so they could also help you check if their free. Tagging works like this @Robin
How to find invite code can be found below, I assume you know already since sending a ticket to Support requires your invite code as well.
Goodluck.
Regards,
Sparkling.
1 Like
Thank you I appreciate the help. I think I will leave it at that and wait for them to get back to me whether it’s still good or too late.
Thank you again and have a good night .
1 Like
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.