We are recently receiving reports that our Verification SMSs aren’t being received by you whenever trying to log in to your accounts or whenever new users are trying to verify their new accounts.
If you are having such an issue, please open a ticket here, so the team can add your case to our investigation.
This is an issue that our team is investigating with high priority and whenever I have any news about this I’ll let you know.
Feel free to drop any questions about this on this post.
I apologize for the hassle this has caused.
Our team is currently testing a solution to this issue, meanwhile, if you still can’t receive the SMS message to access or verify your account, please open a ticket to our team so we can verify your case.
A fix for this issue is live and the SMSs should be normally received in regards to 2FA and account verification. If you guys had issues in the past few days, feel free to try again today. If the issue, by any means persists, please open a ticket.