Account suspended

My account has been suspended, how much i will wait for unban me? i need buy games in this page, this page is amazing!

If you haven’t done so already, please make sure to contact Support so we can look into the reason why your account was suspended and further assist you. We should hopefully be able to get to your ticket later today.

Please help me i sold a game a few days ago , today the buyer rated me i tried to rate him but every time this message apper
"Account suspended"
i sold about 4 products
please help me i cant receive my money or use them !!

My name is NiTRO |TRADING|
please fix my account i placed a tickt