Hey there Ticio_Mevio,
I just checked the issue and I suggest that you send a screenshot of your Steam licenses on the transaction chat as well, so we have more evidence from your side
To locate that:
-Click on your username (located on the top right corner), then go to Account Details.
-In the Store & Purchase History section, click on View licenses and product key activations
-Take a screenshot of product key activations pages
You will not be able to escalate this issue yet since the seller has a few couple days to answer you and send a replacement code, refund the transaction or gather up evidence from his side. The transaction will be canceled automatically if he doesn’t respond within those days.
Please send your Steam licenses and let’s wait for the seller’s answer (checking his sales, I can see he already cooperated before).
