amazon balance hold after GC purchase from Games_Digital

Hey guys!
I opened up a ticked (647338) but have not seen any updates for 3 days now.
@MajorTom @DarkKnight would you guys please take a look?

Ticket number is 647338, transaction id is 50ea5a6a-f43a-4eff-9e6d-40d1aab9e3c3

Hello @alexbi29,

Sorry for the wait.

I can see the Support Team is already handling your case ok.

Since we are unable to take action from here, you will need to continue to follow-up with the Support Team.

Sorry for any inconvenience!

God Speed! :trident:

Thanks, this has been resolved.
I posted neutral feedback for Games_Digital and unable to change that now. So anyone dealing w/ them - beware!

Hello I also had the exact same issue, how did you go about getting it resolved, and what was the solution? Thank You

Hello @neehyil,

For issues like this, please contact the support team using the link below and provide them every information you have regarding the case ok.

https://gameflip.zendesk.com/hc/en-us/requests/new

They will be able to verify and see what can be done on your case.

God Speed! :trident: