Ticket number is 647338, transaction id is 50ea5a6a-f43a-4eff-9e6d-40d1aab9e3c3
Sorry for the wait.
I can see the Support Team is already handling your case ok.
Since we are unable to take action from here, you will need to continue to follow-up with the Support Team.
Sorry for any inconvenience!
Thanks, this has been resolved.
I posted neutral feedback for Games_Digital and unable to change that now. So anyone dealing w/ them - beware!
Hello I also had the exact same issue, how did you go about getting it resolved, and what was the solution? Thank You
For issues like this, please contact the support team using the link below and provide them every information you have regarding the case ok.
They will be able to verify and see what can be done on your case.