amazon balance hold after GC purchase from Games_Digital

Hey guys!
I opened up a ticked (647338) but have not seen any updates for 3 days now.
@MajorTom @DarkKnight would you guys please take a look?

Ticket number is 647338, transaction id is 50ea5a6a-f43a-4eff-9e6d-40d1aab9e3c3

Hello @alexbi29,

Sorry for the wait.

I can see the Support Team is already handling your case ok.

Since we are unable to take action from here, you will need to continue to follow-up with the Support Team.

Sorry for any inconvenience!

God Speed! :trident:

Thanks, this has been resolved.
I posted neutral feedback for Games_Digital and unable to change that now. So anyone dealing w/ them - beware!

Hello I also had the exact same issue, how did you go about getting it resolved, and what was the solution? Thank You

Hello @neehyil,

For issues like this, please contact the support team using the link below and provide them every information you have regarding the case ok.

They will be able to verify and see what can be done on your case.

God Speed! :trident:

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.