Amazon GC(balance hold)

@DunnBiscuit @MajorTom ALARM

I am also on the same boat.

My Code: 3SD2ES
Ticket #:462296

Order IDs:
60ff8a7e-51ab-4a03-94f2-20ac2d5bf3a3
4585b90d-361b-40a1-8756-b8e1df37f552
a5dcd9ce-fe60-4a4f-8f2f-21b2ae2432cf
4e4506d4-142f-49eb-89d0-7eb5a5b06181
5b05b976-72ba-4326-9716-b8b4fe83427e
1249918a-0a22-4f80-970c-c3b0fb1edd54
dace307a-57d6-4a36-9277-9f0bba2102b1
57819621-2e3b-43f1-9277-fa58151406b2
203a7100-5b19-409f-994b-5bde7ef65755
d20b4d34-85b2-4709-ada7-4383c0592c17
feb5a111-a0d0-4938-8048-cc93595d0821
11651bb5-3fbd-43cb-b304-215ce2d2a71c
5612d2dd-cc71-426b-800d-751cdf749c06
748717ef-e4e9-4fa7-bf19-3a8e8ede2b4e
747e6b43-7cbd-4c39-840f-8a35f7a839fb
1cba33a5-395f-4b62-9d7a-8f32c6f45411
335dff50-bb0b-46b8-b510-d1bffb0272b9
32f4d603-f634-4417-87b3-b1ddeb430d62
e0ad1360-bcdf-45b3-95e9-95b554eaf12a
6fd48c77-8bef-4769-85cb-14419b3519f7
8b8cc883-9e52-42ac-a47f-3888fbec433e
8a875df3-6bd1-47d4-9d8d-ffe4ed1c2427
50e73ae1-e3d6-475f-8f11-209790e577d1
2dae8444-55d1-4257-9f8b-13d10776f2cb
1b4552d4-ae58-4844-b745-d22a1dc97f95
ded58ee3-9759-4202-b3b3-e7bd6d4e0916
8b3708d1-12a5-48fc-a3a6-587e9aba2bb1
776636bc-5881-47bf-ae73-6e35a2290cbf
9280c663-e773-4c0f-b2c3-2f33d2ddd56f
a665747b-11d6-4293-a4cf-f55e68cb1b30
fa73aa44-6d25-401f-be6d-8fd438982ae7
0b866f35-7374-414f-b807-d09632bb02db
09d2bf0f-f422-4d41-bbc5-9b7341988186
5b0123fb-f644-41ce-9be6-641500085186
5c1bc05c-970d-43d3-a44b-b7493656dc22

From Amazon Account:

Same issue here. Already have my own post, but want to make sure that I’m not missed if the moderators look at this thread.

Profile Code: 6X373W
Ticket #: 461627

All of my order IDs, screenshots, and chat with Amazon are attached to my ticket.

Hopefully all of us that were affected can get this issue resolved.

hi again @DarkKnight. my gameflip name is Lou. my profile code is PV8BNJ. my ticket number is 461685. i just got off the phone with amazon and they have concluded their investigation and i was amazed to hear that the person who sold me the five $20 gift cards was the person who also redeemed them all! apparently this seller had pending orders using these gift cards and since the orders were pending the money on the gift cards was not yet used so that allowed me to redeem them on my account. but when the pending orders the seller placed were fulfilled, the gift card money was completely used up and when that happened amazon went ahead and removed them from my account. i asked them to please email me this info confirming that the purchaser of the cards was the one who used them and they did and ive attached that email here. they were not allowed to give that persons name for security reasons but they did supply me with an amazon order number from that persons account which is where they used the gift cards. they also listed the 5 gift card numbers in question, so my $100 was taken away by amazon because the seller committed fraud and used the cards right after giving us the codes. please see the attached message from amazon and i hope this is enough to finally get my money back. thank you.

Hello all,

@Lou_From_Brooklyn
@Enterprise_US
@CatGamer
@why_me

Your cases were revised and answered via ticket. The refunds were made accordingly.

For those that were asked to provide more information, please send it to us by replying the ticket as well.

We are sorry to hear about this issue.

:trident: New forum moderators!

@MajorTom

I have replied back via the ticket and have attached the screenshots from the Amazon account. Hoping the refund shows up in the gameflip wallet shown. Please let me know if you need further information.

Thank you

This is great news! I’ve provided the remaining info through the ticket email.

@MajorTom I have one final question. What will happen to the seller?

Tickets were replied. It may take some days for the refund to show up.

The seller was permanently banned from our marketplace as soon as we received more reports of revoked codes from different users.

:trident: New forum moderators!

2 Likes

@MajorTom thank you for your kind help. im curious, does gameflip issue the refund and then go after the seller or is the sellers money on hold so you can actually take it back from him? i ask because im hoping the seller doesnt get the money at all because of the fraud he committed. thank you.

Hello Lou_From_Brooklyn!

In this case, the money that was refunded was taken out of his sales funds. So everyone that he scammed has a chance of retrieving their money back.

God speed!

:trident: New forum moderators!

1 Like

Hi. Two months ago I bought from this seller (Evgeniy Navikas) Amazon 5 usd gift card and unfortunately I cant use this card because card was expired but I did not notice any information in description about expiration date. I bought card, checked balance and after few days I wanted to redeem and I faced with error about expired gift card. Can you help me in this case?

Order ID 0ed76ad8-37a9-40e2-9425-717e6cf2aae0

you are right, amazon gift cards aren’t supposed to expire, so it was more likely cancelled by amazon.

Just curious, how did you check the balance without redeeming the card?

I contacted with support of Amazon and they gave me information about status of gift card.
@MajorTom @DarkKnight please help

Hi, my gameflip name phoenix, code WF4KRA, I buyed 2 x 35$ amazon gift card from gameflip name Amazon gift cards seller, first everything ok, I redeemed codes but when checked 10 minutes later saw pending balance hold warns as attached. Amazon send post today cancelled one order and other will be cancel too. I opened submit and informed gameflip help but still not replied.

order id: 795438e6-f509-4160-88c7-9ad5bd01e805
83e775d4-ca44-4ceb-920f-bc134f7d6193

Can anybody help me?

Hi, seller screenshot as attached

Amazon send post for cancel of one my orders.

cancelled

I hope moderators can contact seller and seller refund me.

Regards.

Can I get help?

Please answer

@MajorTom @DarkKnight