I recently purchased over 600 dollars worth of Amazon gift cards. Four to five days later, the codes have been reverted from my balance. I checked my Gift Card Activity on Amazon and they all say “Balance Hold”. I contacted Amazon support and the issue remained unresolved.
Is GameFlip support able to help me with this? I can provide screenshots of both the GameFlip purchases as well as the Amazon code activity page.
@DunnBiscuit are you able to help me with this case?
Submit a ticket here
tell us which buyer its from so we can avoid him/her
the gift cards were likely bought with a stolen credit card
Thank you for the link. I just submitted my ticket.
The seller was Evgeniy Navikas.
He has over 3300 reviews and the majority was positive. As a result, I thought he’d be a trustworthy seller.
I’m in the same boat as you. I purchased from the same seller. I just checked my balance and $200 worth of Amazon balance has been put on hold. Please let me know if you find a solution.
I’m really hoping it’s a simple mistake but I feel like we may have just been robbed. I also hope gameflip will be able to recover our money from the potential thief.
Same issue here. Submitted a ticket and posted in the forum. Hoping that Gameflip will be able to resolve this issue in a way that gets us all of our gift cards or money back.
Same issue with the same seller. I bought total 35 gift cards worth total of $350.
All of the cards are put on hold. I really hope Gameflip will be able to resolve this issue.
Scammer Alert !!!
Hello,
HDYBuy, CatGamer, shah.hardik.d
Could you please let me know your profile code and ticket number (if you have opened any), so I can further investigate this?
hi @MajorTom my gameflip name is Lou. my profile code is PV8BNJ. my ticket number is 461685. i too have been ripped off for $100 (5 x $20 amazon) buying from seller Evgeniy Navikas. in my ticket i submitted a screen shot of my amazon account taking the gift card funds back by reversing them. it appears that this seller has done this to many people and this seller cannot be allowed to use your website to commit major fraud against so many of us. i hope to hear back from you and hope for a quick resolution to get my money back, thank you. ps - ive come back to add the ids for my 5 purchases and a screen shot from amazon in case that makes it easer for you, thank you.
ids:
885ec877-6ac7-4c4e-8323-1311419f46ca
ca9ed94b-2b96-494a-83c2-879f931e8791
2192d48e-9b56-4c38-af4b-ff48955e16c7
11d9ba4c-3b1d-46bc-87cc-f754edd2c7d7
bf0111b1-e124-48df-b9be-8c2fbce58654
Hello @MajorTom. Below are the details.
My Code: 3SD2ES
Ticket #:462296
Order IDs:
60ff8a7e-51ab-4a03-94f2-20ac2d5bf3a3
4585b90d-361b-40a1-8756-b8e1df37f552
a5dcd9ce-fe60-4a4f-8f2f-21b2ae2432cf
4e4506d4-142f-49eb-89d0-7eb5a5b06181
5b05b976-72ba-4326-9716-b8b4fe83427e
1249918a-0a22-4f80-970c-c3b0fb1edd54
dace307a-57d6-4a36-9277-9f0bba2102b1
57819621-2e3b-43f1-9277-fa58151406b2
203a7100-5b19-409f-994b-5bde7ef65755
d20b4d34-85b2-4709-ada7-4383c0592c17
feb5a111-a0d0-4938-8048-cc93595d0821
11651bb5-3fbd-43cb-b304-215ce2d2a71c
5612d2dd-cc71-426b-800d-751cdf749c06
748717ef-e4e9-4fa7-bf19-3a8e8ede2b4e
747e6b43-7cbd-4c39-840f-8a35f7a839fb
1cba33a5-395f-4b62-9d7a-8f32c6f45411
335dff50-bb0b-46b8-b510-d1bffb0272b9
32f4d603-f634-4417-87b3-b1ddeb430d62
e0ad1360-bcdf-45b3-95e9-95b554eaf12a
6fd48c77-8bef-4769-85cb-14419b3519f7
8b8cc883-9e52-42ac-a47f-3888fbec433e
8a875df3-6bd1-47d4-9d8d-ffe4ed1c2427
50e73ae1-e3d6-475f-8f11-209790e577d1
2dae8444-55d1-4257-9f8b-13d10776f2cb
1b4552d4-ae58-4844-b745-d22a1dc97f95
ded58ee3-9759-4202-b3b3-e7bd6d4e0916
8b3708d1-12a5-48fc-a3a6-587e9aba2bb1
776636bc-5881-47bf-ae73-6e35a2290cbf
9280c663-e773-4c0f-b2c3-2f33d2ddd56f
a665747b-11d6-4293-a4cf-f55e68cb1b30
fa73aa44-6d25-401f-be6d-8fd438982ae7
0b866f35-7374-414f-b807-d09632bb02db
09d2bf0f-f422-4d41-bbc5-9b7341988186
5b0123fb-f644-41ce-9be6-641500085186
5c1bc05c-970d-43d3-a44b-b7493656dc22
From Amazon Account:
Please let me know if you need further information. I have also attached the reply from amazon in the ticket confirming the above. Thank you.
@MajorTom, here is my information:
Profile Code: 6X373W
Ticket #: 461627
All of my order IDs, screenshots, and chat with Amazon are attached to my ticket.
Thank you for looking into this.
I’m here too @majortom. I made a separate post within this help category in the forum. Please let me know what other info you need from me.
My profile code is ZNJYBC. My ticket number is 461891. Thank you for taking the time to investigate further. I can provide all information / proof as needed.
hi again @MajorTom. my gameflip name is Lou. my profile code is PV8BNJ. my ticket number is 461685. i just got off the phone with amazon and they have concluded their investigation and i was amazed to hear that the person who sold me the five $20 gift cards was the person who also redeemed them all! apparently this seller had pending orders using these gift cards and since the orders were pending the money on the gift cards was not yet used so that allowed me to redeem them on my account. but when the pending orders the seller placed were fulfilled, the gift card money was completely used up and when that happened amazon went ahead and removed them from my account. i asked them to please email me this info confirming that the purchaser of the cards was the one who used them and they did and ive attached that email here. they were not allowed to give that persons name for security reasons but they did supply me with an amazon order number from that persons account which is where they used the gift cards. they also listed the 5 gift card numbers in question, so my $100 was taken away by amazon because the seller committed fraud and used the cards right after giving us the codes. please see the attached message from amazon and i hope this is enough to finally get my money back. thank you.
Hello guys,
As posted on the other topic, your cases were revised and answered via ticket. The refunds were made accordingly.
For those that were asked to provide more information, please send it to us by replying the ticket as well.
We are sorry to hear about this issue.
Hey @MajorTom
I replied to the ticket with all of the order IDs as well. Is there any update on the ticket? 
I saw today my 100 euro gift pending. I buyed yesterday from name is SidyouGIFT and redeemed code then confirmed order but now amazon pending my balance. Would you help me please?
order id: 872aa873-72a3-4c3e-8d35-db635df3a4c8
This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.
