@TrueGift So I purchased a $100 Amazon Gift card from you on July 7, redeemed it, but now it says “Balance Hold” on my Amazon account, and I can’t use it, why is that??
I can provide evidence and transaction ID of this, so please help me out.
1 Like
Hello @Grantnarg,
Your funds could be on hold due to the Gift Card being stolen or issued a chargeback.
Contact Amazon Support to see if the Gift Card was redeemed, and who redeemed it.
Amazon may have flagged your account for Security reasons, suspected unauthorized access, duplicate accounts , or account information unconfirmed (bank account , credit card, address, Tax ID, phone number, email).
Light Speed! 
Everything solved with the seller in good terms.
Thank you everyone.
Topic and ticket can be closed now, everything is fine 
1 Like