Angelheart gamazing is it a scam?

I ordered a game from Steven harris at Angelheart Gaming, he almost never responses and when he does he will feed me complete bs stories and avoids telling me where my game is. It’s been 2 weeks and it has not shipped and the usps confirmed that with a 48 hour investatgation along with confirming not a single package has left newbury ca destined to lynchburg va where I currently live. Has anyone had similar experiences with this seller???